Sustainability commitment
ISIANOLA is committed to sustainability through timeless design, responsible production, and minimal waste.
• We work with ethical factories and source high-quality leather meant to age beautifully—not be replaced.
• Our packaging is made from recyclable or reusable materials.
• We produce in small batches to avoid overproduction and uphold our standard of excellence.
Because we believe in slow fashion, not fast trends. Every bag is made to be loved for years, not seasons.
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Frequently Asked Questions
ORDERING & AVAILABILITY
You can sign up to be notified when pre-orders go live. Priority will be given to our Collector Tribe email list.
SHIPPING & DELIVERY
Yes, we ship worldwide. Shipping costs will be calculated at checkout based on your location.
France & EU: 2–8 business days.
International: 5–10 business days depending on customs clearance
Yes, once your order is dispatched, you’ll receive a tracking link via email.
PAYMENTS & TAXES
We accept Visa, Mastercard, American Express, and Apple Pay.
Prices include applicable local taxes & customs duties for International customers.
RETURNS & EXCHANGES
Yes you can return bags that are not limited editions within 14days.
For the limited editions, due to the numbered nature of our pieces, all sales are final. If your item arrives damaged, please contact us within 7 days of receipt.
CUSTOMER SERVICE
Reach out via our "Leave us a message" page or email us at contact@isianola.com. We’re here to help.